Returns & Exchanges

At Aedes, we want you to be completely satisfied with your luxury beauty purchase. If you are not entirely happy with your order, we accept returns of unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare the Package

Carefully pack the items in their original, unopened luxury packaging and include a copy of your invoice or the RA form inside the box.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing